Frequently Asked Questions

Everything you need to know about your Lila Beauty experience.

Are your beauty products authentic and safe?

Absolutely. At Lila Beauty, we source all our products directly from authorized distributors or the brands themselves to ensure 100% authenticity and safety for your skin.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your glow-up essentials sooner.

What is your return policy for opened products?

Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.

Do you offer international shipping?

Yes, we currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at the final checkout stage.

How can I track my package?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure shopping experience.